Always a great experience for service. Dan is an amazing service advisor!
My Lexus ES 350 model 2019 was having noice issue which was not fixed by other Lexus dealer so I brought my car to this dealership and worked with their master technician John. Who realized this noise and fixed it promptly. Their customer waiting area is very nice with full of eating items for customers too.
Awesome car buying experience! Eddie Adjmi our sales rep and was a complete professional. He did a thorough walkthrough of the vehicles we were interested in and one's having features and interiors we were wanting. Both Eddie and his team we're very patient and helpful in registering my vehicle out of state. I will definitely be a returning customer in the future.
I have been comeing since 2007. I trust service here until 2018. After 2018... they give me a problems...last years... l changed 3 tired, after they change 3 tired.tired senser is not working. They told I have to pay and change...they they change part, if they broke something.. they never cover the part... we have to pay for it... My car is in service now at dealer... is m changeling 2013 gs350 alternator... because 2019 I changed the battery in lay lexus. Last 2.18.20 my car battery was dead... don't know why...so tooked car to lay Lexus on 2. 20.20. ( beacuse.. I been going there since 2007... ...
I now have 5 different Lexus vehicles driven by my immediate family. All of these vehicles have either been purchased or leased through Ray Catena Lexus of Freehold. The service when purchasing or leasing a vehicle is always excellent. Sales representatives are highly trained on each model and how they differ from one another. They are both informative and friendly, Better yet when vehicles later require maintenance and are brought in for servicing the process is fast and efficient. I strongly recommend Lexus as a car manufacturer. Their models are beautifully and comfortably designed, perform extremely well and last long.. I ...
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