Customer Testimonials
Michael very professional,extremely helpful,very attentive ,very carring.We like him very much,RayCatena lexus the best!!! With appreciation,Leonid Trostinsky.
They are fantastic!! Thia is my 3rd Lexus RX 350 I purchased from them!! You tryed the rest, now buy the best!!
Really happy about 15K Maintenance Service performed on my car. All people I communicated with were very professional, polite and efficient. Excellent Customer Service. I would recommend this dealership to all my friends and family.
A great dealership, with no pressure. Everyone there, especially Eddie Adjmi, is great to work with.
Eddie Adjmi is the best salesman I have worked with in 50 years of buying/leasing cars. He explains everything, he’s knowledgeable, courteous and a pleasure to work with. He has a customer for life.
Dave was my service rep and he was courteous and efficient. Maintenance was performed as needed. Great job.
Brought my 2022, Lexus RX-350 in for my 6mth/5Kmi service and for some other issues. Paul Agrait wrote up the service ticket, listened to my concerns, issued me a loaner car, and suggested I take a ride with a diagnostic tech. John Scranton accompanied me on a ride, listened to and addressed my concerns as best as possible. Both Paul and John were pleasant, helpful, and professional. I even got an email from Eric Cohen, asking about my service experience and thanking me for choosing Ray Catena Lexus of Freehold. I'm happy with their customer service. Highly recommend them!
Eric Cohen goes above and beyond for his customers. I would never consider going elsewhere- highly recommend!
Joe Curio is great he listens to the customers and responds appropriately. Excellent Customer Service.
guissepe was courteous, prompt and helpful. He and Dena(I am not sure if I spell her name correctly; she is the front person at the Service desk), are examples of how customer service should be...
Always accommodating and they make certain you are completely satisfied with the work that is done on your vehicle.
Doug and Gene are the dream team. Ive been leasing at this location for years. These are two wonderful managers that I have worked with over the years with. I never felt like we didnt get a good deal on our leases. They always worked with us. Doug was our salesperson for many years, even into his management position. Gene worked with us this last time and he made it work for us since my husband retired and we had to downsize. Kudos to these two/ thank you Joanne Iacone Catalano
Ray Catena has an excellent service dept and makes buying a car from them an absolute pleasure. I would highly recommend them. Happy New Year to all!!
WHAT CAN SAY AFTER I HAD A ALFA STELVIO WT THEM AND THEY WERE THE BEST, NOW HAVING A LEXUS THEY AR BETTER, THANKS GUYS, AND HAPPY HOLYDAY TO ALL
Giuseppe always makes my experience beyond exceptional. His professionalism, respect, kindness is top notch and never steers me in the wrong direction. He always makes sure I only get work done that is needed.
ray catena lexus is the place to buy/lease a vehicle-we have leased 15 cars over many years--we will never go anywhere else--the customer service is outstanding--they go above and beyond in making sure your needs are met--if you don't want to deal with the 'typical ' car salesman nonsense this is where you want to shop--they are also quick to respond in the unlikely event you have a problem. i can't say enough about this dealership and our consistently stellar experience with joel cohen over many years!
Nick Pepitone was helpful and professional! I took a loner. Great job altogether! Thank you!
I drive 33 miles to have my Lexus serviced. Their service is the best. Shout to Eric and Nick Pepitone. I am on my second Lexus 450 Hybrid. I am treated like royalty!
We bought our Lexus from here and went for the first service this week. Right from the time I drove the car in, everyone was very courteous and friendly. The waiting lounge was very comfortable and well stocked. I was constantly updated on progress. Finally when they delivered the car they answered all my questions. Excellent service.
Dear General manager! My experience at Your Lexus dealership was very professional and pleasant! Neil Platt was a real gentleman and with all his grace and patience from where I was coming from I am feeling appreciated for him and my new car! Thank you again! Blessings to Neil and all his co workers! Regards Maryann
This dealership is top notch! Paul Agrait always handles my service appointments and goes above and beyond. Couldn’t be happier and always recommend them to my friends and family!
Been with Lexus and Jeff for close to 20 yrs he is by far the most outstanding salesman that we ever dealt with always consistently honest and trustworthy. Over the years we have purchased many different models there has never been an issue we have since consider him not only our salesman but a good friend. We love Lexus it is by far the best car we’ve ever had.
I have nothing to say but good things about this dealership from salesman to service. Everyone is pleasant,polite and makes sure you are listened to. Joe Curcio went out of his way to make sure I understood.? Salesman Jonathon Bivens made sure car would fit in my garage. Had a tremendous amount of patience with me. Brandon has so much patience helping me understand how apps and technology works. The dealership went out of their way to help me straighten out title on trade in. They worked tirelessly for me. This is a first class operation.
I have had the most pleasant experience so far with this dealership. My salesman was Daniel Marinkovic. He was reliable and honest. I never felt any pressure. Even after the sale he has always been responsive and very helpful. Al in the service department helped me tremendously; he was a true gentleman. He made a tough time go very smoothly. I just had my first service (tire rotation, oil change, etc.) and Dave Swan was my service rep. He got me in and out with a loaner and had my car ready in a very short period of time. Excellent ...
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
We purchased our first Lexus last Saturday ( 3/20/21) and we were fortunate to have Pierre Gonzales as our sales person.. Pierre is open, friendly, professional and patient. He knows his cars and was easy to speak to. If you are looking for a Lexus Pierre and Ray Catena Lexus of Freehold is the place to go. G
Giuseppe is our favorite service consultant at Ray Catena Lexus. He is extremely cordial, trustworthy and makes everyone feel welcomed. We look forward to our visit because we know he will provide great service.
Pierre Gonzalez is a wonderful Sales Consultant. He shows extreme professionalism, courtesy, respect, friendliness and knowledge. I am very happy with the service and I love my new Lexus.
I just moved here from Staten Island and went to Ray Catena Lexus for service for the first. I have to say it is by far the Best Service I have had with a car -Paul my service writer was a gentleman and professional. I brought the car in for a recall and 10k service at 8am. I had the car back by Noon. With a full tank of gas, washed inside and out and recess courteous car. Oh - no issues with the service. I will most definitely lease my next car from Ray Catena. Thank you Rob
My most recent visit was to get the apple car play update done on my 2018 NX300. When I arrived, Daniel had a loaner ready and waiting for me. He was quick to get the update done and was extremely pleasant to deal with throughout the entire process. I wholeheartedly recommend him when needing service.
Jonathan was extremely helpful during the process, probably the most straightforward and easygoing salesperson I've worked with . He answered my questions promptly and was courteous as well. We have a couple of Lexus dealers closer to us in the city as well, but I would still wholeheartedly make the drive down or call Jonathan in the future.
Alex is beyond fantastic. I came in looking for something festive and he was able to match me to my dream car. I would highly recommend Alex to anyone that is in the market for a car - he is nothing like those grizzly consultants of years past from other dealers I've dealt with. Thanks Alex! -Kitty
The service at Ray Catena is outstanding. The staff are professional as well as personable. I look forward to every service visit. They all go out of the way to make you feel special. I would not pick any other dealership.
Adam was very helpful, professional and likable. He was informative from the very first email until the actual sale. I also delt with Joe who sells the tire warranty who was also amicable. Overall excelled experience. Thank you!
Anthony provided excellent service both for leasing AND for helping with an expired registration. Nothing is too much trouble for him. All appreciated. Barbara Zimmerman
Simply the best! Been dealing with Bernard Tremblay for years. Time and time again Bernard has proven to be the best salesman we have ever dealt with! Courteous, knowledgeable, friendly and always manages to make a deal that aligns with our automotive as well as financial needs. He's an asset to this dealership indeed. Just picked up a new 2021 Lexus NX last night and we couldn't be happier with all aspects of the transaction. Kudos to Bernard. There is no better dealership than Lexus of Freehold and no better salesman than Bernard! Thanks again.
Just recently leased the 2021 nx 300. Bernard was recommended to me from my parents and he was awesome. Super informative, worked with me, and did everything he could to make it work for me and my fiancé. Highly recommend Bernard if your looking to purchase a Lexus.
In September 2020 we had an excellent experience purchasing a certified 2018 Lexus RX350L. The sales personnel and sales manager were very professional and after negotiating we settled on a mutually acceptable price for the vehicle. The vehicle was ready for delivery on time and was very clean. Staff was most helpful and patient in orienting us to many of the vehicle's features. As two long-time educators, now retired, we'd give the staff and dealership and A+.
Excellent sales service and tech support. This is our third experience here, we will be back again. Our sales consultant, John Agneese is outstanding and has earned our loyalty.
Every time I’m there, wether for service or to pick up a new car it always feels like home. Everyone is so nice. They take excellent car of me, my wife and my son. I’ve recommended several family members and friends and they all say the same thing. Neil Platt, Joel and Eric are my go to guys but everyone takes care of us. Thank you all.
Bernard Tremblay was our salesman. He made the process go very smoothly. He is very knowledgeable, professional, and friendly. This is the third RX350 that we have bought from this dealership since 2010 and we never had a problem. Their service department is also a big plus.
I walked in to Ray Catena Lexus of Freehold without knowing any of their salespeople. I was assigned a salesman, Bernard. He is not only a knowledgeable person with the cars he sells but a pleasant, honest and just an all around good person. I wish I knew more people that are in the market for a car right now. I would surely recommend them to work with Bernard. The entire Ray Catena staff that I had a pleasure to work with are 1st class professional people.
I have been leasing cars from Ray Catena for almost 10 years. Our salesperson, Bernard Tremblay, has always been most knowledgeable, helpful, patient and fair. We would recommend this dealership and Bernard to anyone thinking of leasing or buying a Lexus. We have always been treated with respect by him and the service personnel with whom we have come in contact.
I’ve had a great experience with Ray Catena Lexus of Freehold! My dealer was John Agnesi and he handled my purchase very professionally from the first phone call. He made sure all of my questions were answered and all of my concerns were addressed. The whole process was very smooth and I have nothing but positive feedback for everyone at the dealership! Definitely would recommend this place!
Best car buying experience ever. I know I probably spent $1500 more than I would have in many other places. However, the customer service and their process is unmatched. Worked the deal over the phone. Came in to look at the car. Next day I came to pick it up. This is a 2010 Lexus RX 350 which is rare for this dealer to sell as they mainly stick to new cars. They treated me like I was buying a brand new $60,000 vehicle. I show up to pick up my vehicle. It is parked, fueled up, temp plate is on. I sit down, ...
Bernard and the dealership management personified the meaning of trust coupled with respect to insure we felt secure knowing our best interests were being professionally handled. This was our second lease program with Bernard and we look forward to many more.
Adam is excellent! He was so helpful and patient with me. He’s extremely knowledgeable and he is willing to do anything to help his customers. Adam really went above and beyond. He even made sure I was comfortable with the price. He also did not pressure me at all and I appreciated this so much. Adam is the best and I would recommend him to anyone!
Everyone at Ray Catena of Freehold makes you feel good my sales person John Mezzino was one of the nicest persons to deal with and I would recommend him to anyone. Keep up the good work. Thank you all.
A special thank you to Daniel Strasser and the reps who serviced my Lexis 300 recently. The detailing of my vehicle was the best I ever received. My car looks showroom new. NO other dealership compares to yours. Ed Pistola always takes the time to ask how my vehicle is performing. The service I receive at Lexus of Freehold is exceptional. Maureen Jacobsen
I just bought a new RX 350 in the middle of a pandemic. The dealership practice social distancing and wiped down disinfected all surfaces. Felt safe in doing business with Ray Catena especially Bernard Tremblay. I have known him for over 25 years and he is the ONLY reason why I am a repeat customer! I would recommend that anyone whose looking to buy a new Lexus to look him up.
Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented information over the phone in answering our questions on availability of the car we wanted. The one hour drive was well worth it, as the car was right there waiting for us. Mr. Tremblay is the nicest person you would ever get to know, and he is a pleasure to do business with. He is so,prepared and well versed on the product we were interested in. The numbers on our trade and new vehicle were ...
Bernard is truely the consummate professional salesmen,Bernard took the time to answer all of our questions and address all of our concerns,we would definitely be back to see Bernard in the future for any of our automobile needs,keep up the great work Bernard!! Guy and Nancy Monaco,cpo,2017 Lexus ES 350,Atomic Silver
We had a fantastic experience with Bernard. He was professional, knoweldgeable, and patient with our questions. We really appreciated how open and accomodating he was throughout the entire process. He was incredibly responsive and went above and beyond to ensure we were comfortable with all aspects of the purchase. Bernard helped to make this a great experience from beginning to end and we will definitely be back.
Bernard Tremblay continues to be an excellent sales person. I have bought all of my Lexus automobiles since 1996, over 20 vehicles from Bernard. The dealership treats me very well and appreciates my business. They go out of their way to make sure I am a satisfied customer. This includes the service department as well as the sales management team headed up by Joel.
Bernard was professional, knowlegedable and fair through the entire process. Thanks for a great experience. Looking forward to coming back for the free service visits.
The staff are very polite and accommodating, always provide excellent service despite of covid-19. The place is clean and very organize. Thanks so much for the wonderful service.
Danny was great! I spoke to him on the phone, it was a painless process. He gave me a great deal on a RX350 FSport. I was very pleased with the numbers. I was concerned about buying a new car during these times, considering a pandemic is going on. He reassured me that they are practicIng social distancing and to not worry. Before arriving at the dealer Danny let me know Id be picking up my new RX in the service department . I pulled into the service department, as soon as the garage doors opened, I saw my new truck ...
I now have 5 different Lexus vehicles driven by my immediate family. All of these vehicles have either been purchased or leased through Ray Catena Lexus of Freehold. The service when purchasing or leasing a vehicle is always excellent. Sales representatives are highly trained on each model and how they differ from one another. They are both informative and friendly, Better yet when vehicles later require maintenance and are brought in for servicing the process is fast and efficient. I strongly recommend Lexus as a car manufacturer. Their models are beautifully and comfortably designed, perform extremely well and last long.. I ...
I have been dealing with Bernard Tremblay for over 9 years. He is just wonderful. He makes me feel comfortable and confident that I have made the correct choices. He is warm and takes care of all my questions. Ray Catenary has been a great dealership.
I cannot say how much I appreciate such great service from this man. He has always been polite, and treated me super good. I would highly recommend him to anyone.
Daniel Marinkovic at Ray Catena Lexus of Freehold was helpful and enjoyable working with. Would recommend Ray Catena of Freehold to friends and or family.
This is my first visit to this location. I recently moved from Bergen county. Thanks for the courtesy and help. I am glad to know a reliable Lexus dealer is close for service.
This is the second Lexus that I purchased from Ray Catena and the experience was excellent. Bernard Tremblay is very thorough, very knowledgeable and attended to all my concerns and requirements. The service department is always very accommodating and professional.
The reason I'm a repeat customer is I always get treated as one. My wife and I greatly appreciate the support we get from Sales (Thanks Eddie Adjmi) & Service. Having said that, one of the primary reasons is we like, trust & respect Joel Cohen, GM, who is one of the best in the business!
Both Dales and Service are amazing . Gary Lack and Eric Cohen take care of every detail . They truly care about what they do and the people they assist. Ray Catena should be very proud of these gentleman Ron Cerrachio
Every interaction I’ve had with Ray Catena of Freehold from Sales to service to follow up, a class business operation.Totally different experience than Lexus of Brooklyn
I have been a customer of this dealership since it opened, and have been with master salesperson Bernard Tremblay even before then, when he was at the Ray Catena of Monmouth location. While the entire staff and team at Ray Catena are first class, and give fantastic service, my main reason for staying with the dealership all these years is Bernard Tremblay. In short, he is the best salesperson I ever have met, in any field of business. Over the years, I have purchased more than 20 new Lexus vehicles from Bernard. I trust him implicitly, and he always looks out ...
Had problem with heated seats, Rich Venerus of Ray Catenea Lexus took the time and effort to fully diagnose and resolve the problem to my satisfaction.
Ray Catena Lexus at Freehold provides superb service to their customers. We’re so happy we made the decision purchasing our very first lexus car from them. From dealership to service, everybody is wonderful! This dealership is highly recommended .
This dealership offers first class service. The reason why I said not "Sales" is because they weren't trying to make a sale but get me a car that actually met my needs. My rep Adam is truly a hard and considerate worker. He values the customers time so didn't mind working on his day off and/or staying late. If you need a Lexus reach out to Adam, you won't be disappointed.
Ray Catena Lexus in freehold NJ deserves my Stars I believe they take pride in Good customer service, Giuseppe my service advisor is patient and pay attention to each of my concerns Franzy Joseph
We chose Ray Catena Lexus of Freehold upon recommendation of friends and we were so pleased with the entire experience. Our salesman, Bernard was terrific. We got a great deal. We were invited to come back any time (and as many times as necessary) to go over all the technology. And the vehicle is great.
I have been a Ray Catena Lexus customer since 1994 and have the pleasure of working with Bernard Tremblay since 1996. He is a true professional and an asset to the dealership. I just leased another Lexus - RX350 and the process was effortless. There is no better organization than Ray Catena.
I am speaking specifically of my purchase of a used 2007 Lexus RX 350. I have been an owner of this model (3) since the early years it came out and I love it. I especially love the arm-rests and no new car has them. And I was putting off buying a new car for that reason. I saw Daniel a year or more ago and mentioned that this was a need of mine and over a year later he called me to say that he had a model in that met my needs; low mileage and excellent condition and the price was ...
I give 5 stars to Lexus of Freehold because of Bernard Tremblay. My family and I are on our third car with Bernard and I wouldn't consider buying a car from any other sales person or dealership. Lexus of Freehold is "first class" all the way.
My salesman Dave Vosper was very courteous and knowledgeable. I think this is my 5th Lexus from lexus of Freehold. I enjoy the service here and all its employees. A great place to buy and have your Lexus serviced.
Buying a car can be a stressful and aggravating experience in general but not when dealing with Bernard and the team at Ray Catena of Freehold. i was in and out in record time and i am very satisfied with my 2019 Es 350. Great car threat guy and great transaction.
Usually buying a car is a hassle.... had no problems this time. Our sales person Bernard was very helpful. bought the car and went home with in two hours.
I am the proud owner of yet another Lexus ... The 2020 NX300. I am very happy with the car, with the dealership, and especially with the master sales consultant, Bernard Tremblay. It is always a pleasure dealing with him. I have stated in previous reviews that these cars sell themselves, and I stand by that 100%, this is my 8th Lexus from Ray Catena Lexus of Freehold. What keeps me going back is the exceptional service. I highly recommend this dealership and Bernard in particular. Thank you.
The staff at Lexus is very friendly, knowledgeable and helpful. This is our 3rd Lexus and we have been really happy with this dealership. The young man , Adam was very patient showing us the mechanics of our new car.
Had a short phone conversation on price and features, negotiated price well below "True Car" price, schedule an appointment to drive, bought 2019 Lexus RX 350 with no hassle. Dan is the guy.
Everything and everyone at this dealership are fantastic! They are quite helpful in all aspects of choosing a car as well as maintenance with my car. I will always come back for another Lexus, being that I’ve been with them for over 20 years already! Thank you,
Freehold Lexus dealer is excellent. Best customer service and Always ! Thanks to Eric Wysokowski and his crew for taking care of my car and explaining the repairs .. Job well done Eric I am very pleased ! Your customer Lydia Clopton.
Bernard Tremblay was recommended to me by a friend who had purchased several Lexus’ from Bernard in the past. Bernard was a pleasure to work with, I never got the feeling of being pressured . I was very satisfied with his professionalism and I will recommend him to my friends and family.
We went in to service our existing Lexus and ended up coming home with a new one ! Customer service at this dealership has been Outstanding. Bernard Tremblay was never pushy at all and was a pleasure to deal with. We had been so satisfied with the way in which Bernard treated us when we bought our first Lexus that we had no hesitation working with him again. We would strongly recommend Bernard and this dealership as there hasn't been a single employee there that hasn't gone out of their way to be helpful. Adam, the sales manager was ...
Alex went above and beyond to assist me in purchasing a vehicle, he did everything in his power to get me to walk out satisfied with a beautiful car. Unfortunately, it did not meet my families needs, but the service and patience Alex showed me was impeccable as well as all of the staff who were incredible. Alex showed service and kindness that goes beyond measure.
Giuseppe Insinga in the service department is always a pleasure to deal with. Friendly, accommodating and always helpful. He is also very thorough and understanding of a customer's concerns.
Based on a recommendation I visited the Ray Catena of Freehold to buy a Lexus. I was warmly welcomed and directed to John Mezzino. He is a superb salesman, very knowledgeable about the product and he sold the car without any pressure. I would recommend this dealership if you are buying a Lexus and this very helpful salesman.
Service completed in less than an hour and a half . Car was cleaned in and out- great service!! Personnel, especially Paul my writer, not only friendly but very knowledgeable too.
Dealing with Mr. Tremblay for the 3rd time, was truly a pleasure! Besides his knowledge& truthfulness he truly cares about his customers. Once dealing with him you are more like family. Mr. Tremblay knew the car my son really wanted, so he went to his manager. That was when we had the pleasure of dealing with Adam Brenner, who went above and beyond to find the car that he wanted. I highly recommend Ray Catena Lexus of Freehold. We Thank You Again Mr. Tremblay.
Bernard was a great salesperson - extremely knowledgeable, very helpful and with no pressure. He made the difficult car buying experience a pleasure. Would definitely recommend him to others.
Eddie Adjmi is a great Sales Representative for Ray Catena Lexus of Freehold. Eddie was always professional, knowledgeable, patient, and honest. Eddie did his best to ensure that we were happy with the purchase of our 2018 NX300 Hybrid including pricing and the trade in value of our 2010 RX450 hybrid . We felt as if we were dealing with a friend who was concerned about our interests as well as selling a car!
As a woman and first time Lexus owner, I was treated with respect and courtesy. My salesperson Eddie Adjmi worked tirelessly with me until i was fully satisfied.
My salesman, Eddie was very professional, courteous, efficient and helpful to make my leasing experience go smoothly. He had product knowledge as well as the skills to impart the features/benefits of the vehicle in an easy to understand way. And he has a good sense of humor.
I couldn't agree with all the positive reviews more!! So deserving of them all! My first experience at Ray Catena Freehold was definitely more than deserving of just 5 stars! My family and I were lucky enough to work with Eddie Adjmi & from our first encounter he was professional, knowledgeable, courteous and honest. He was never pushy and was willing to work with us to get me the car I wanted. Everyone we encountered was so welcoming and friendly and we truly felt like we received royal treatment in every aspect!! I would absolutely recommend Ray Catena Freehold to ...
Just bought a new Lexus RX 350 and I Love It! I went to Ray Catena of Freehold and our Sales rep. was Eddie Adjmi and he was very knowledgeable and helpful. I would highly recommend this dealer.
Eddie Adjmi is a great salesman. He made my leasing experience truly enjoyable. I expected to have a standard car purchasing nightmare with lies, deception, and waste of my time. Naturally, I was very skeptical throughout the negotiation process and was ready for a variety of unpleasantries all the way until the very end. Eddie kept all of his promises, kept me updated with all the changes and made the entire process extraordinarily transparent and streamlined. I am a happy customer and highly recommend dealing with Ray Catena Lexus of Freehold and Eddie Adjmi in particular.
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