I have been a Ray Catena Lexus customer since 1994 and have the pleasure of working with Bernard Tremblay since 1996. He is a true professional and an asset to the dealership. I just leased another Lexus - RX350 and the process was effortless. There is no better organization than Ray Catena.
Great people. Great customer service! Gave me a loaner while working on my car, great experience. Got my problem figured out compared other dealerships I went to, got a piece of mind!
It was my first time buying a car and I’m glad to say working with Gary Lach was a pleasure he made me feel like we have been friend’s for twenty years. Throughout the whole transaction I never felt pressure to buy his main concern was making sure I was well educated with the whole process and about the car. I truly recommend seeing Gary Lach for an exceptional experience. Thank you Ray Catena Lexus and thank you Gary Lach for everything.
I had been thinking about a new car for a while and decided to stop by on a random Saturday just to check things out. I had actually gone to another dealership prior to this one to test drive a few vehicles and wanted to see what Lexus had to offer. My salesman, Ed Pistola was excellent! Attentive, genuine, friendly and his manager Adam was great as well. I ended up going with the RX450h and I'm definitely satisfied with my decision! Side note, this dealership was extremely nice and clean! From the bathrooms to the lounge. They even ...
Very clean and nice place. Sales people are nice. Not pushy at all. Will give shout out my sales person Adam. Feel free to use my name. Very nice person. John was also very friendly manager there. Would recommend this dealership to anyone.
I am speaking specifically of my purchase of a used 2007 Lexus RX 350. I have been an owner of this model (3) since the early years it came out and I love it. I especially love the arm-rests and no new car has them. And I was putting off buying a new car for that reason. I saw Daniel a year or more ago and mentioned that this was a need of mine and over a year later he called me to say that he had a model in that met my needs; low mileage and excellent condition and the price was ...
I give 5 stars to Lexus of Freehold because of Bernard Tremblay. My family and I are on our third car with Bernard and I wouldn't consider buying a car from any other sales person or dealership. Lexus of Freehold is "first class" all the way.
Service went smoothly and within time promised.
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